About Us
Emergency call and community management – built for today, ready for tomorrow.
Lifeline Senior Living offers modern emergency call and community management platforms to streamline your response workflows and extend protection beyond your campus. With on-premises, cloud and mobile protection options, Lifeline integrates with a wide range of new and legacy resident safety devices.
With Lifeline, senior living operators gain enhanced visibility into their communities and a complete set of tools to help increase staff efficiency, mitigate risk and deliver better overall resident care.
Our History
In 1972, gerontologist Andrew Dibner, Ph.D., wondered, “What would an elderly person do if he or she were alone and needed help?” They’d call for someone, of course. But how?
Dr. Dibner envisioned a personal emergency response system and began developing the technology. Two years later, the concept became a reality, when he and his sociologist wife, Susan, established Lifeline Systems, Inc.
Dedicated to finding solutions that support the independence of older adults, the Dibners began selling Lifeline Systems. By the late 1970s, they expanded their business to hospitals and other healthcare organizations in the U.S. and Canada.
Lifeline was founded in 1974 and went public in 1983, enabling it to fund further technology and service innovation. Advancements included waterproof personal alert buttons that could be worn in the shower or bath* — one of the most likely places for a fall. Response Center operations were centralized to provide world-class services for everyone using Lifeline.
In 2010, automatic fall detection technology was introduced. If there’s no verbal response after a fall is detected, the Response Center will summon emergency medical services.
In July of 2021, Connect America, a nationally recognized leading innovator in connected health solutions, acquired Lifeline, with Philips maintaining an equity stake in the company. Together, Connect America and Lifeline offer an enhanced personal emergency response system portfolio. The acquisition enables the combined business to better execute on the shared mission of saving lives and ensuring subscribers enjoy the benefits of living in a connected world. To learn more, visit www.connectamerica.com.
Start On the Path Toward Better Living
Have questions about how our emergency nurse call and community management system will benefit your staff and your residents? Let’s have a conversation.