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Philips Lifeline Offers World-Class Service and Training
Help is never far away with corporate service centers on each coast offering 24/7 telephone support. System installation and repairs are performed by a nationwide network of dedicated service professionals who are ready to meet your on site needs. Replacement parts can be delivered anywhere in the country within 24 hours, any day of the week.
Our commitment to your community does not end with product installation and service. Our web-based and on-site training programs will keep your staff at peak performance. And with our Encompass extended service contracts, you can eliminate unforeseen surprises and ensure the greatest possible protection for your residents.
Contact Technical Support
E-Call / E-Call+Voice / CarePoint
800-816-4885 8:30AM - 8:00PM EST
800-816-4885 After business hours
888-530-4969 After business hours (E-Call+Voice Only)
CommunityCare
770-261-7844 8:30AM - 6:00PM EST
877-499-9086 After business hours
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